由于今日可能出现高温天气,请注意防暑降温,并及时补充水分。

为了广大游客和演职人员的健康与安全,上海迪士尼乐园可能会对运营安排进行调整,包括米奇童话专列花车巡游在内的部分户外演出及户外体验将可能会被取消或暂停。

请访问上海迪士尼度假区官方App查询有关度假区的最新信息。

给您带来不便,我们深表歉意。我们将尽可能在游客体验优先的基础上进行运营安排调整。

感谢您的理解,祝您度过神奇的一天!

上海迪士尼度假区于2025年5月29日起强化控烟措施。查看详情

出租车请至西公交枢纽上下客

请注意,根据沪运管出(2016)87号文件的相关规定,出租汽车驾驶员除在上海国际旅游度假区相关的宾馆、酒店等院内出租车上下客的区域通道外,也可前往“西公交枢纽”的指定地点上下客。出租车不可在迪士尼小型车及旅游客车停车场上下客。

上海迪士尼度假区实名制购票政策将于2024年12月23日起生效 查看详情
为了保护游客权益,我们强烈建议游客仅通过上海迪士尼度假区官方和授权渠道购买度假区产品和服务。

如欲购买乐园门票产品和预订酒店,游客可通过度假区的官方直营渠道(包括上海迪士尼度假区官方网站、APP、微信公众号、预订服务中心、京东官方旗舰店和飞猪官方旗舰店)或通过度假区官方旅游业界合作伙伴购买或预订。请点击此处查看度假区官方购票平台和官方旅游业界合作伙伴名单。

如需购买迪士尼尊享卡,请在购买乐园门票后通过以下度假区官方直营渠道购买。迪士尼尊享卡的相关产品和服务仅在以下四个官方渠道有售:
  • 上海迪士尼度假区官方网站
  • 上海迪士尼度假区官方APP
  • 上海迪士尼度假区官方微信公众号
  • 上海迪士尼度假区飞猪官方旗舰店
敬请游客注意,通过任何其他渠道购买的产品和服务均为非官方、未经授权、且极有可能涉嫌假冒或欺诈从而导致游客的财务损失,游客在非官方和授权渠道购买产品和服务需自行承担由此带来的风险和责任。同时,此类非法商业活动也严重损害度假区的声誉、业务和正常运营,因此我们始终与政府部门紧密合作予以打击,包括持续监测非法商业活动并向政府部门报告。
由于客流高峰,周末及节假日期间,上海迪士尼度假区的各停车场可能接近或达到最大承载量。我们建议在周末及节假日期间造访上海迪士尼乐园及迪士尼小镇的游客选择地铁、出租车或其他公共交通工具出行。

Service Enquiry for Guests with Disabilities

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Shanghai Disney Resort offers a variety of services to provide access to as many Guests as possible.

MAGIC ALL - A Magical Experience for All

We are committed to providing a magical experience for all of our guests. Shanghai Disney Resort provides numerous accommodations for Guests with disabilities. From wheelchair rentals and shuttle service, as well as hearing and visual aids, we will do our very best to accommodate you!

Accessibility to Attractions

Shanghai Disneyland features attractions that require wheelchair transfers and others that allow Guests to remain seated while riding.

Assistive Listening Systems

Hearing aids, such as Assistive Listening Systems, are available through Guest Services for those with hearing disabilities.

Disability Access Service

Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance.

Guide Dogs

Guide dogs are permitted in Shanghai Disney Resort on select attractions in Shanghai Disneyland and in certain areas of Resort hotels.

Hotel Services for Guests with Special Needs

Hotels at Shanghai Disney Resort offer special equipment and facilities to help accommodate Guests with disabilities.

Resort Shuttle

Hotel shuttles are equipped to transport Resort hotel Guests with disabilities to the theme park and Disneytown.

Sign Language

As a courtesy to our guests, sign language interpretation is available at certain shows.

Tactile Maps

Tactile maps featuring Braille in English and Simplified Chinese are available for Guests who require visual aids.

Toilets

All toilets in Shanghai Disney Resort offer wheelchair access—with room to accommodate those requiring assistance.

Wheelchair Rental

Guests with mobility challenges have the option of renting a wheelchair when visiting Shanghai Disney Resort.

查找 Service Enquiry for Guests with Disabilities